User Terms

This document sets out the terms under which you use Rambla. Rambla is owned and operated by Rambla LLC, a company registered in Texas, United States.

Rambla LLC reserves the right to update these User Terms at any time. Changes will be posted on our website and, where material, communicated to you via email or through the app.

By downloading, installing, or using the Rambla application you acknowledge and agree to the following terms.

Definitions

• App: The Rambla mobile application available for download on smartphones and other devices.
• Platform: The Rambla app and website at ramblaclub.com, collectively.
• Service: The local discovery and loyalty rewards platform provided by Rambla LLC through the Platform, including any updates or enhancements.
• User / Local: Any individual who downloads, installs, or uses the Rambla app.
• Merchant: Any business that offers a storefront, loyalty rewards, events, or other promotions through the Rambla Platform.
• Account: A personal account created by a User within the app, requiring registration with basic contact details such as name and email address.
• Reward: A benefit, discount, or offer provided by a Merchant, earned by a User for engaging with that Merchant's loyalty programme on the Platform.
• Terms: This document, which outlines the rules, conditions, and legal agreements governing your use of the Service as a local user.
• Rambla / Company: Rambla LLC, the owner and operator of the Rambla Platform.
• Content: Any text, images, or data provided by Rambla, Merchants, or Users within the Platform.

1.0 Fair and Responsible Use

1.1 The Rambla Platform is provided for personal use only. It may not be used for commercial purposes without prior written consent from Rambla LLC.

1.2 Users must ensure their contact details are accurate and kept up to date in order to receive communications and rewards.

1.3 Users are responsible for keeping their login credentials — including passwords and any linked sign-in methods — confidential. Any unauthorised use of your account must be reported to us immediately at support@ramblaclub.com.

1.4 Users must not interfere with or tamper with the Rambla Platform, its related websites, or any technical systems associated with it.

1.5 Users must not engage in any illegal activities, provide false or misleading information during account setup, or misuse the loyalty rewards system, including any fraudulent behaviour aimed at obtaining rewards dishonestly.

1.6 Abusive behaviour — including harassment or offensive communications towards Merchants or other users — is strictly prohibited. Rambla reserves the right to terminate accounts for any behaviour deemed inappropriate or in violation of these Terms.

1.7 Users must not attempt to reverse-engineer, modify, or otherwise tamper with the Rambla App or any associated software.

1.8 Violations of this section may result in the immediate suspension or termination of your account, as well as potential legal action.

2.0 Right of Refusal

2.1 The conditions of any offer or reward are set by the named Merchant on the Platform. Merchants may vary or withdraw their offers at any time and retain the final right of refusal on the provision of any specified reward.

2.2 Rambla reserves the right to modify or update these User Terms at any time.

2.3 Rambla reserves the right to suspend or terminate a user's account at any time if we have reason to believe these Terms have been breached.

3.0 Information About You

3.1 By creating an account, you consent to Rambla collecting information about you. At a minimum, we require your name and a current email address to activate an account. Any additional personal information you provide will be used to deliver relevant offers, rewards, and service communications. For full details, see our Privacy Policy.

3.2 We will not sell your personal information to third parties. Merchants whose loyalty programmes you join through the Platform may contact you directly via the app, email, or SMS. You may unsubscribe from any such communications at any time.

3.3 Rambla is not a social media or social networking platform. There is no sharing of personal data or direct communication between local users on the Platform.

4.0 Limitation of Liability; Indemnity

4.1 By using the Rambla Platform, you agree to do so at your own risk. Rambla LLC and its Merchant partners are not responsible for any claims or damages you may experience arising from your use of the Service.

4.2 Rambla is not liable for any direct or indirect losses — including but not limited to loss of opportunity, profits, or data — arising from your use of the Service, whether due to error, technical failure, virus, or any other cause, including factors outside our control.

4.3 In no event will Rambla LLC's total liability to you exceed the total amount you paid for using the Service in the three months prior to the event giving rise to the claim.

4.4 You agree to defend, indemnify, and hold Rambla LLC and its partners harmless from any claims, damages, or losses that result from your use of the Service, including claims arising from information you submit to us — such as defamation or infringement of intellectual property rights.

5.0 Applicable Law

5.1 These Terms and your use of the Service are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

5.2 In the event of any dispute or claim arising from these Terms or your use of the Service, you agree to first attempt to resolve the matter informally by contacting us at support@ramblaclub.com. If the dispute cannot be resolved informally, both parties agree to submit to mediation or binding arbitration before pursuing litigation. Any such proceedings will take place in Texas, and costs will be shared equally unless otherwise agreed. If arbitration is unsuccessful, either party may then pursue litigation under the governing law set out in clause 5.1.

6.0 Miscellaneous

6.1 If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions.

6.2 Rambla LLC may assign any or all of its rights under these Terms to any party without your consent. You may not assign any of your rights or obligations under these Terms without the prior written consent of Rambla LLC; any attempted assignment without such consent will be void and unenforceable.

6.3 These Terms constitute the entire agreement between you and Rambla LLC regarding your use of the Service and supersede all prior agreements or representations.

Questions

If you have any questions about these User Terms, please contact us at support@ramblaclub.com.